Shipping & Delivery Policy

Most orders are delivered within 24 hours of payment. The payment gateway confirms your payment automatically, and a seller then picks up your order. It can take longer when:

• Demand is high, or Roblox is having problems.
• Your account isn’t ready: 2-Step Verification, Robux receive limits, Parental Controls or trade settings.
• For Robux via Login, the seller is waiting for you to approve the sign-in because you didn’t give backup codes.

• Robux via Username: sent to your Roblox account. Only your username is needed.
• Robux via Login: a seller signs in to your account and tops it up.
• Robux via Gamepass: a seller buys the gamepass you made. Roblox then shows the Robux as pending for about 5 days before you can spend it.
• Gift In Game: a seller gifts the item to you inside the game you chose.
• Limited Items: sent through an official Roblox trade. You need Roblox Plus, a limited ready to trade, and trades open to Everyone.
• UGC Items: sent to you as a redeem code.

Waiting times that Roblox sets, like the gamepass pending period or the 7-day hold on a limited you just bought, aren’t part of our 24 hours.

After you pay, you land on your order page, which updates by itself. Bookmark it: its link is your private way back. You can also use Track order with your invoice number, Roblox username or WhatsApp number.

Check your Roblox account. If something is wrong, message us on WhatsApp at 011-2802 6120 within 6 hours of delivery. After that, the order counts as received.

If your order isn’t delivered within 24 hours, message us on WhatsApp at 011-2802 6120 with your invoice number. If we can’t deliver it, you get a full refund under our Refund Policy.

We deliver to the Roblox account you confirmed, so check the avatar we show before you pay. We can’t move Robux or items that went to another account because a wrong username was entered.